PRIVACY & COOKIE POLICY

Transparency is our policy!

Privacy Policy

General Information

This Privacy Policy sets out how Viberate uses and protects any information that you give us when using insights.viberate.com. We are committed to ensuring that your privacy is protected. All information provided by you will only be used in accordance with this Privacy Policy. The Privacy Policy may be changed, revised or amended by Viberate by posting the changes under this section. You are advised to periodically visit this page to review the current Privacy Policy.

Collected Information

Viberate may collect the following information:

  • basic information such as your first and last name;
  • contact information including email address and phone number;
  • geographic location.

We also:

  • aggregate information on what insights.viberate.com visitors (whether logged into the Service or not) access while browsing the website;
  • collect data through cookies and similar technologies to save your preferences, and to recognize you and your devices. We also allow our partners to use cookies as described in the “Cookie Policy” section.

However, you are the one in control of our possibility to collect and retain your personal information. You may contact us to delete any/all of your personal information at any time. For further information, please read the instructions in the “Managing Your Information” section.

Use of Information

We use collected information for several purposes, such as Services provision, identification and authentication, Services maintenance and improvement, new services development, Services customization (recommendation), contact, internal record keeping, research and advertising. All collected information helps us to maintain the quality of our Services and to protect you from any unauthorized action.

The information we collect is not distributed, sold or leased to third parties for commercial purposes, except to provide Services you’ve requested or for other purposes when we have your permission or when we are obliged to do so. With your consent, we may also use your personal information to send you promotional information about new Services, Service updates, features, special offers or information about third parties which we think you may find interesting. Please note: If you do not give or you revoke consent to receive promotional information, you will continue to receive system emails which are necessary for the operation of the Services that we provide. You may give or revoke consent to receive promotional information by emailing us at [email protected] or by clicking on the unsubscribe link in each received email. We are obliged to disclose personally identifiable information to take action regarding any illegal activities, or as otherwise required by law.

Insights.viberate.com may contain links to other sites on the Internet which are owned and operated by third parties. You acknowledge that Viberate shall not be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy.

Managing Your information

We store collected information until it is no longer necessary to provide our Services, or until your personal details are deleted, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, and relevant operational or legal retention needs.

What We Have, How to Change and How to Delete Your Personal Details: If you would like to receive the list of your personal information that we currently keep or if you would like to change or delete any of your personal details, please contact [email protected]. In case of details deletion, all or any your personal details will be deleted in 14 days.

How to Manage Cookies: You can control cookies through your browser settings and other tools. You can also opt out from our use of cookies and similar technologies that track your behavior on the sites of others for third-party advertising. For managing your decision about cookies, please visit the “How Can I Manage the Use of Cookies?” section in the “Privacy and Cookie Policy” page.

Cookie Policy

General Information

This site, like many others, uses small files of letters and numbers, called cookies, to help us customize your experience and to enhance the website’s performance and functionality.

Find out more about what cookies are, which cookies are used on Viberate’s websites, how you can control them and how you can switch certain types of cookies off.

If it doesn’t provide the information you were looking for or if you have any further questions about the use of cookies on Viberate’s websites, please email us at [email protected].

What Are Cookies and How Do We Use Them?

Cookies are small text files that are stored by the browser on your computer or mobile device. They allow websites to store data such as, for instance, user preferences. By placing cookies in the browser, we provide website and service functionality, and recognize you when you visit our site again and respond appropriately. With cookies, we can also increase the level of personalization and enhance the interactive functionality. Some cookies only remain on your device as long as you keep your browser (session) active, while others remain on your device for a longer period of time (permanent/persistent).

We use different types of cookies: session cookies, permanent or persistent cookies, first-party and third-party cookies. Session cookies are stored in the browser’s memory temporarily and are deleted when you close your browser. Permanent cookies have a longer lifespan (lifespan of 1 minute to 2 years) and are automatically deleted after the pre-specified period. These cookies are, for example, used for saving your login data. Cookies that are used for various researches on the user’s behavior can be used by us directly (first-party cookies) or by our business partners (third-party cookies). For a much more detailed description of cookies and a list of them, see the Cookie List below.

Furthermore, Viberate’s websites use cookies for different purposes:

  • Technical cookies are used to show you our website and to make it function correctly, etc. These cookies are strictly necessary for our website to function properly.
  • Performance cookies are used for three different purposes:
    Functionality cookies are used to remember your preferences (for example, your language) and are not strictly necessary for a website to work, but they enhance your experience on Viberate’s website.Analytical cookies are used to collect insight into the way users interact with our website. With these cookies we can optimize and improve the website, also ensuring it stays interesting and relevant.Advertising cookies are used by Viberate or our partners for displaying personalized advertisements tailored to your interests on various websites (also called third-party cookies) and sharing content from our website on social media.

Cookie List

Technical cookies

Cookie Provider Cookie Name Cookie Type Cookie Description Expiration
Viberate uncodeAI.css Technical Contains runtime information When browser closes
Viberate uncodeAI.images Technical about the viewport and screen
Viberate uncodeAI.screen Technical resolution; this data is used on any page refresh to calculate the correct Adaptive Images
Viberate viewed_cookie_policy Technical Set to “yes” when the Cookie law info bar has been viewed and accepted. 1 year

 

Performance cookies

Cookie Provider Cookie Name Cookie Type Cookie Description Expiration
AdRoll APID Advertising Collects anonymized user data, such as data 1 year
AdRoll IDSYNC Advertising related to the user’s visits to the website, IP
AdRoll c Advertising address, geographical location, visited websites,
AdRoll tuuid Advertising and what ads the user has clicked, with the
AdRoll tuuid_lu Advertising purpose optimizing ad display based on the
AdRoll CMID Advertising user’s movement on websites that contain the
AdRoll CMRUM3 Advertising same ad network.
AdRoll IDE Advertising
AdRoll i Advertising
AdRoll t_gid Advertising
AdRoll taboola_usg Advertising
AdRoll __ar_v4 Advertising
AdRoll personalization_id Advertising Collects anonymized user data, such as data related to the user’s visits to the website, IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimizing ad display based on the user’s movement on websites that use the same ad network. 2 years
AdRoll CMDD Advertising Collects anonymized user data, such as data When browser closes
AdRoll CMSC Advertising related to the user’s visits to the website, IP When browser closes
AdRoll CMST Advertising address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimizing ad display based on the user’s movement on websites that use the same ad network.
AdRoll KRTBCOOKIE_10 Advertising Collects anonymized user data, such as data 1 month
AdRoll Pug_T Advertising data related to the user’s visits to the website, IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimizing ad display based on the user’s movement on websites that use the same ad network.
AdRoll pxrc Advertising Collects anonymized user data, such as data related to the user’s visits to the website, IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimizing ad display based on the user’s movement on websites that use the same ad network. 2 months
AdRoll CMPRO Advertising Collects anonymized user data, such as data 3 months
AdRoll CMPS Advertising related to the user’s visits to the website, IP
AdRoll PUBMDCID Advertising address, geographical location, visited websites,
AdRoll adrl Advertising and what ads the user has clicked, with the
AdRoll anj Advertising purpose of optimizing ad display based on the
AdRoll fr Advertising user’s movement on websites that use the same ad network.
AdRoll tluid Advertising
AdRoll uuid2 Advertising
AdRoll __adroll Advertising Tracks user’s AdRoll consent choices. 1 year
AdRoll __consent Advertising Stores the choices that user has made regarding data processing and advertising by AdRoll. 2 years ***
Hotjar _hjClosedSurveyInvites Functionality Set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. 1 year
Hotjar _hjDonePolls Functionality Set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
Hotjar _hjMinimizedPolls Functionality Set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
Hotjar _hjDoneTestersWidgets Functionality Set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
Hotjar _hjMinimizedTestersWidgets Functionality Set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
Hotjar _hjIncludedInSample Functionality This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
Hotjar _hjShownFeedbackMessage Functionality Set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.
Viberate wordpress_test_cookie Functionality WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. When browser closes

 

Our partners (such as AdRoll and others) also use performance cookies on Viberate’s websites, namely cookies used for targeted/personalized advertising. Please note that their collection and use of information is not governed by this policy, but rather by each of the partners’ respective privacy/cookie policy. Also, cookies dropped by these companies will vary depending on who their advertising partners are; consequently, the list of performance cookies in this section may not always be exact.

For more information regarding AdRoll’s specific use of cookies, what information they collect and how they use the collected information, please visit their privacy policy.

How Can I Manage the Use of Cookies?

You can manage the cookie storage in your device browser at any time.

Delete Cookies